Member Contacts - photo

On this website you can:

If you still need help:

Get In-Person Help

Get Help In Person

To get in-person help please visit your county of residence’s Department of Human Services or a local application assistance site.

They can help you with applying for Health First Colorado or questions about your benefits and co-pays.

 

Get Help Via Telephone

Get Help By Phone

To get help by telephone please call your county of residence’s Department of Human Services or a local application assistance site.

Current Health First Colorado members have the option to call the Member Contact Center.

Toll Free: 1-800-221-3943 | State Relay: 711 | Fax: 303-866-4411

When you call you will need the member’s ID number, date of birth, and the last 4 digits of the member’s Social Security Number (SSN).

The Member Contact Center’s operational hours are Monday through Friday from 8 a.m. – 4:30 p.m. The Member Contact Center is closed for staff meetings on Fridays from 2:30 to 3:30 p.m. and for all state holidays.

Get Help Online

Get Help Online

Chat with an agent by logging in to PEAK and selecting “Live chat about health benefits” under Online Assistance in the top menu. Live chat is available Monday through Friday, 12:30 p.m. – 4:30 p.m.

You can also ask a question anytime by logging in to PEAK. Select Communications in the left sidebar menu, then click the Ask a Question tab. You will see a response to your question on the Ask a Question page within seven days.

Member Contacts

Provider Contacts

General Contacts