Your county of residence will send the application to ARG to complete the disability determination process. Counties and Medical Assistance/Eligibility Application Partner sites must process Disability Determination applications as soon as received, or within 5 business days as long as your Health First Colorado application is in process, pending or active. ARG has 60 days to complete the determination once all of your medical records and a signed and completed disability application have been received. Once the Disability Determination is completed, the County or Medical Assistance/Eligibility Application Partner will be notified and they will need to perform application processing steps.

You can contact your county or Medical Assistance/Eligibility Application Partner sites to verify if your disability application has been sent to ARG.

If you have not received satisfactory customer service from the County or Medical Assistance/Eligibility Application Partner site you may use the County and Eligibility Site Member Complaint and Escalation Webform to report your concern to the Colorado Department of Health Care Policy and Financing.