Member Contacts - photo

On this website you can:

If you still need help:

Get In-Person Help

Get Help In Person

To get in-person help please visit your county of residence’s Department of Human Services or a local application assistance site.

They can help you with:

  • Applying for Health First Colorado
  • Questions about your benefits and co-payments
  • Questions or issues with bills you may be receiving

 

Get Help Via Telephone

Get Help By Phone

To get help by telephone please call your county of residence’s Department of Human Services or a local application assistance site.

Current Health First Colorado members have the option to call the Member Contact Center.

Toll Free: 1-800-221-3943 | State Relay: 711 | Fax: 303-866-4411

When you call you will need the member’s Health First Colorado ID number, date of birth, and the last 4 digits of the member’s Social Security Number (SSN).

Member Contact Center Office Phone Hours: Monday – Friday 7:30 a.m. – 5:15 p.m.
The Member Contact Center is closed for staff meetings on Fridays from 10 – 11 a.m. and for state holidays.

 

Get Help Online

Get Help Online

  • To get help by email current Health First Colorado members can send a message to the Member Contact Center.
  • Members can also chat online with the Member Contact Center Monday through Friday from 8:30 a.m. to 4 p.m.

Member Contacts

Provider Contacts

General Contacts