On this website you can:
- Find information on Health First Colorado (Colorado’s Medicaid Program) benefits.
- Get quick answers to your Frequently Asked Questions.
- Learn about the free 24-hour Nurse Advice Line.
- Access the Health First Colorado Member Handbook.
- Learn how to request a Health First Colorado card.
- Find a nearby doctor, dentist, pharmacy, or other medical provider on our Find a Doctor page.
- Apply for coverage, make changes to your account, and check the status of an application on the PEAK website. If you need help with a technical issue on PEAK, such as password resets, error messages, or problems with navigation, call PEAK Technical Support at 1-800-250-7741.
Download the PEAKHealth mobile app to keep your information up to date and find a doctor or dentist right from your phone.- Get free around-the-clock access to medical information and advice by calling Health First Colorado’s Nurse Advice Line at 1-800-283-3221.
If you still need help:
Get Help In Person
To get in-person help please visit your county of residence’s Department of Human Services or a local application assistance site.
They can help you with applying for Health First Colorado or questions about your benefits and co-pays.
Get Help By Phone
To get help by telephone please call your county of residence’s Department of Human Services or a local application assistance site.
Current Health First Colorado members have the option to call the Member Contact Center.
Toll Free: 1-800-221-3943 | State Relay: 711 | Fax: 303-866-4411
When you call you will need the member’s Health First Colorado ID number, date of birth, and the last 4 digits of the member’s Social Security Number (SSN).
Effective October 1, 2018 the Member Contact Center’s operational hours are now Monday through Friday from 8 a.m. – 4:30 p.m. The Member Contact Center is closed for staff meetings on Fridays from 2:30 to 3:30 p.m. and for all state holidays.
Get Help Online
- Current Health First Colorado and Child Health Plan Plus (CHP+) members can get help via email by sending a message to the Member Contact Center.
- Members can also chat online with the Member Contact Center Monday through Friday from 8:30 a.m. to 4 p.m.
Member Contacts
Provider Contacts
General Contacts
