Member Contacts - photo

On this website you can:

If you still need help:

Get In-Person Help

Get Help In Person

To get in-person help please visit your county of residence’s Department of Human Services or a local application assistance site.

They can help you with applying for Health First Colorado or questions about your benefits and co-pays.

 

Get Help Via Telephone

Get Help By Phone

To get help by telephone please call your county of residence’s Department of Human Services or a local application assistance site.

Current Health First Colorado members have the option to call the Member Contact Center.

Toll Free: 1-800-221-3943 | State Relay: 711 | Fax: 303-866-4411

When you call you will need the member’s Health First Colorado ID number, date of birth, and the last 4 digits of the member’s Social Security Number (SSN).

Member Contact Center Office Phone Hours: Monday – Friday 7:30 a.m. – 5:15 p.m.
The Member Contact Center is closed for staff meetings on Fridays from 10 – 11 a.m. and for state holidays.

 

Get Help Online

Get Help Online

  • Current Health First Colorado and Child Health Plan Plus (CHP+) members can get help via email by sending a message to the Member Contact Center.
  • Members can also chat online with the Member Contact Center Monday through Friday from 8:30 a.m. to 4 p.m.

Member Contacts

Provider Contacts

General Contacts