Health First Colorado Regional Organizations

 

Every member of Health First Colorado (Colorado’s Medicaid Program) has a primary care provider and belongs to a regional organization that helps connect you with the health care you need.

Your Primary Care Provider

Your primary care provider is your first contact for your health and wellness services. Health First Colorado will assign you to a primary care provider. You can choose a different participating primary care provider at any time by calling Health First Colorado Enrollment at 303-839-2120, 1-888-367-6557 (outside of Denver), Monday-Friday, 8:00 a.m. to 5:00 p.m.; State Relay: 711 for callers with hearing or speech disabilities.

Your Regional Organization

You and your primary care provider belong to a regional organization that helps you make sure you get the health care and services you need. Your regional organization can also help you understand and manage your physical and behavioral health benefits, help connect you to providers, and connect you with resources for needs such as transportation, food assistance or other social services. Your regional organization is listed on your enrollment letter from Health First Colorado Enrollment. You can also find out your regional organization by calling Health First Colorado Enrollment at 303-839-2120, 1-888-367-6557 (outside of Denver), Monday-Friday, 8:00 a.m. to 5:00 p.m.; State Relay: 711 for callers with hearing or speech disabilities.

The regional organizations for Health First Colorado are listed below in alphabetical order.

  • Colorado Access

    Serves members receiving primary care services in one of the following counties: Adams, Arapahoe, Denver, Douglas, or Elbert
    303-368-0037 or 1-855-267-2095 (toll free)
    303-368-0038 (Denver County) or 1-855-384-7926 (toll free) (Denver County)
    Monday-Friday, 8:00 a.m. to 5:00 p.m.
    State Relay: 711 for callers with hearing or speech disabilities
    http://www.coaccess.com/

  • Colorado Community Health Alliance

    Serves members receiving primary care services in one of the following counties: Boulder, Broomfield, Clear Creek, El Paso, Gilpin, Jefferson, Park, or Teller
    303-256-1717, 719-598-1540, or
    1-855-627-4685 (toll free)
    Monday-Friday, 8:00 a.m. to 5:00 p.m.
    State Relay: 711 for callers with hearing or speech disabilities
    http://www.cchacares.com/

  • Health Colorado, Inc.

    Serves members receiving primary care services in one of the following counties: Alamosa, Baca, Bent, Chaffee, Conejos, Costilla, Crowley, Custer, Fremont, Huerfano, Kiowa, Lake, Las Animas, Mineral, Otero, Prowers, Pueblo, Rio Grande, or Saguache
    1-888-502-4185
    Care Coordination Line: 1-888-502-4186 Monday-Friday, 8:00 a.m. to 5:00 p.m.
    State Relay: 711 for callers with hearing or speech disabilities
    https://www.healthcoloradorae.com/

  • Northeast Health Partners

    Serves members receiving primary care services in one of the following counties: Cheyenne, Kit Carson, Lincoln, Logan, Morgan, Phillips, Sedgwick, Washington, Weld, or Yuma 
    1-888-502-4189
    Care Coordination Line: 1-888-502-4190
    Monday-Friday, 8:00 a.m. to 5:00 p.m.
    State Relay: 711 for callers with hearing or speech disabilities
    https://www.northeasthealthpartners.org/

  • Rocky Mountain Health Plans

    Serves members receiving primary care services in one of the following areas: Western Colorado and Larimer
    1-888-282-8801
    Monday-Friday, 8:00 a.m. to 5:00 p.m.
    State Relay: 711 for callers with hearing or speech disabilities
    Email: customer_service@rmhp.org
    Live chat at: https://www.rmhp.org/

Getting Care Coordination

If you have complicated health needs or are having trouble getting the health care you need, your primary care provider and regional organization can help you get care coordination. Care coordination offers different supports to make sure you have the resources you need to take care of your health. Depending on your needs, care coordination may include helping you get transportation to your medical appointments, finding a specialist, or helping you find programs for things like food assistance.

Need Help?

  • See a list of Frequently Asked Questions
  • Contact your regional organization listed above.
  • You can change your primary care provider at any time by calling Health First Colorado Enrollment at 303-839-2120, Monday-Friday, 8:00 a.m. to 5:00 p.m.; or State Relay: 711 for callers with hearing or speech disabilities.