I’m a Health First Colorado member and received a letter stating my eligibility was being redetermined. What does this mean?

The renewal process checks to see if you still qualify for Health First Colorado or Child Health Plus (CHP+). Some members will be automatically renewed based on information we have. Other members will need to go through the renewal process.

You will get a packet in the mail or in your PEAK mailbox several weeks before your renewal date. If any information is incorrect or missing, you need to fix it. If the packet asks for proof of income and resources, you need to send copies or upload them.

After you finish filling out the packet, sign it and send it back to your local county human services department by your renewal deadline. You can also complete the renewal packet online at CO.gov/PEAK or on the Health First Colorado app.

Can I request an early refill if my medication was lost or stolen?

Health First Colorado (Colorado’s Medicaid Program) will cover lost, stolen or damaged medications once per lifetime for each member. Pharmacies must call for overrides for lost, stolen, or damaged prescriptions. Please call your pharmacy and they will need to call MedImpact at 888-672-7203 to request the replacement prescriptions. The replacement request and verification must be within 60 days of the last refill of the medication.

Can I get the name brand medication when a generic is available?

Through scientific testing, the Food and Drug Administration (FDA) ensures that generic drugs are safe and effective, contain the same active ingredient and work the same way as the brand name. Health First Colorado (Colorado’s Medicaid Program) can pay for a name brand drug if a generic is not available, if your doctor considers the name brand to be medically necessary or if the medication is excluded from the generic mandate (e.g., medications for mental illness, cancer, epilepsy and HIV/AIDS).

In cases where your doctor would like you to have the brand name when a generic is available, a prior authorization will need to be completed by your doctor and the prior authorization must be approved by Health First Colorado before you will be allowed to receive the brand name.

Can I get my medication early?

Early refills are covered when there is an increase in dosage or if a client is going into or leaving a nursing home. Clients may receive up to a 100 day supply of maintenance medications and up to a 30 day supply of non-maintenance medications. If you run out of medication, contact your doctor and discuss adjusting your prescription to your current needs.

Can I get help to quit smoking?

Contact the Colorado QuitLine at 1-800-QUIT-NOW (1-800-784-8669) for free coaching and support.

Talk with your health care provider about the benefits and risks of taking smoking cessation medications while you are pregnant. Health Care Colorado covers two 90-day courses of smoking cessation medication with counseling to help you quit.

What is a renewal due date?

Health First Colorado and CHP+ renewals happen every year. Each member’s renewal month is usually based on the date they enrolled. For example, if your coverage started in September 2024, you would be up for renewal in September 2025. You would not have to take action until July 2025.

Members who live in the same household may share the same renewal date. Some members will be automatically renewed based on the most recent information already on file with the state. Other members will need to go through the renewal process and take action. Health First Colorado will send renewal packets to those members 60 to 70 days before their renewal month.