Question 1

My pharmacy told me my medication is denied because a prior authorization was needed. What should I do?

Jan Cartwright · Accepted Answer

Some medications require your doctor to file a prior authorization request before a medication will be covered. Please ask your doctor to contact Health First Colorado (Colorado’s Medicaid program) at 1-800-424-5725 to request a prior authorization for your medication. Once the prior authorization is submitted, it will take up to 24 hours to process.

Question 2

My pharmacy told me my medication is denied because a prior authorization was needed. What should I do?

Jan Cartwright · Accepted Answer

Some medications require your doctor to file a prior authorization request before a medication will be covered. Please ask your doctor to contact Health First Colorado (Colorado’s Medicaid program) at 1-800-424-5725 to request a prior authorization for your medication. Once the prior authorization is submitted, it will take up to 24 hours to process.