How do I find my renewal due date?

App. You can find your renewal date in the Health First Colorado app. After you sign in, go to the “Quick Links” section to find your renewal date. If you need to take action on your renewal, you will see a notice.

You can be notified about your renewal through a notification from the Health First Colorado app if you’ve opted in.

Online. You can find your renewal due date on CO.gov/PEAK at any time.

  • Sign in to PEAK.
  • On the main navigation, choose “Manage my benefits” then “Overview of health coverage benefits.”
  • Find renewal due dates for each household member under “Summary of health coverage benefits.”

Chatbot. You can use the chatbot on CO.gov/PEAK or Health First Colorado to find your renewal date. Start the chat and choose “Check my benefits.” After confirming your identity, you can access your renewal date.

What is a renewal due date?

Health First Colorado and CHP+ renewals happen every year. Each member’s renewal month is usually based on the date they enrolled. For example, if your coverage started in September 2024, you would be up for renewal in September 2025. You would not have to take action until July 2025.

Members who live in the same household may share the same renewal date. Some members will be automatically renewed based on the most recent information already on file with the state. Other members will need to go through the renewal process and take action. Health First Colorado will send renewal packets to those members 60 to 70 days before their renewal month.

What is the renewal process and why is it needed?

When you are approved for Health First Colorado (Colorado’s Medicaid program) or Child Health Plan Plus (CHP+), you only have health coverage for a certain period of time. At the end of your health coverage period, we will review your information to see if you and your household members still qualify for health coverage. An eligibility renewal is sometimes called a redetermination.

Some members will be automatically renewed based on the most recent information already on file with the state. If we need more information to see if you qualify, you will get a renewal packet in the mail and online at CO.gov/PEAK about 60 to 70 days before your renewal deadline.

To keep your health coverage, you must complete your renewal on time.

  • Review the information we have about you and your household members.
  • Report any changes or corrections to your information
  • Sign and return the renewal by the due date

Watch a short video about how the renewal process works:

How do I update my account to include a pregnancy?

Tell Health First Colorado or Child Health Plan Plus (CHP+) you are pregnant in a way that’s easy for you:
Visit CO.gov/PEAK. If you don’t have a PEAK account, you can create one at CO.gov/PEAK.

Use the Health First Colorado app on your phone. This free app is for Health First Colorado and CHP+ members.

CHP+ members can call 800-359-1991 (State Relay: 711). Help is available in multiple languages.

Or, contact your county department of human services.

How do I request a Health First Colorado card?

Not a Member Yet?

If you’re not currently a Health First Colorado member, see our Apply Now page.

For Current Members Who Need a Replacement Card

Option 1: Print a card from your home computer by logging in to your account at Colorado.gov/PEAK.

Option 2: View your Health First Colorado (Colorado’s Medicaid program) card from the Health First Colorado mobile app. The mobile app is for current Health First Colorado and Child Health Plan Plus (CHP+) members. You must have a Colorado.gov/PEAK account or create one to sign in. The Health First Colorado mobile app can be downloaded at the Apple iTunes Store or Android/Google Play App Store for free. The Health First Colorado mobile app is not for people who want to apply for benefits. With the mobile app and a PEAK Account you can:

  • Update your income and upload your paystub
  • Update your contact and household information
  • Set up payments for Child Health Plan Plus (CHP+) enrollment fees or the Health First Colorado Buy-in program premiums
  • Find a Health First Colorado or CHP+ doctor
  • View an electronic version of your Health First Colorado card
  • View your Health First Colorado or CHP+ benefits

Option 3: You can also call or go in person to your local County Department of Human Services to request a card be mailed. The card will take up to two weeks to arrive.

Option 4: Finally, you can call the Member Contact Center to request a card be mailed. When calling, choose option 5 to speak to a representative about ordering a replacement Health First Colorado card. Once you’ve completed the process the card will be mailed to the address on file and should arrive within two weeks.

How do I change my Primary Care Provider (PCP) or managed care plan?

You can change your Primary Care Provider (PCP) Health First Colorado managed care plan at any time by visiting enroll.healthfirstcolorado.com or calling 303-839-2120 or 888-367-6557. For TDD/TTY, call 888-876-8864. Call Monday to Friday, 8 a.m. to 5 p.m. The call is free.

If your physical health plan is Denver Health, tell your plan you want to keep your provider. If your physical health plan is Rocky Prime, tell your provider you want to keep them.

If one of your providers is not a Health First Colorado participating provider, you can ask them to join the network.

How do I get help using the PEAK website?

If you need help with a technical issue on the Colorado.gov/PEAK website, such as password resets, error messages, or problems with navigation, call the PEAK Technical Support Call Center at 1-800-250-7741.

Hours of Operation: Monday through Friday, 7:30 a.m. to 5:15 p.m.
Note: The PEAK Technical Support Call Center is closed on state holidays.