Getting to your appointment:
Non-Emergent Medical Transportation (NEMT)

If you don’t have a way to get to and from your covered health care services and appointments, you may be able to get a free ride. This service, called Non-Emergent Medical Transportation (NEMT), is not for emergencies. If you are having an emergency, call 911.

Schedule a ride

Set up a ride at least 2 days before your appointment. Be ready to give:

  • Your name
  • Your Health First Colorado ID number
  • Other personal information, such as birth date
  • The date and time you need a ride
  • The address of your pick-up location
  • The name, address, and phone number of the health care provider you will see

You may bring a family member or caretaker to your appointment. When you call for a ride, let them know if you want to bring a family member or caretaker with you.

If you are having COVID-19 symptoms, call your health care provider and let them know before you get a ride to their office. Your health care provider may need to talk to you about your symptoms before your visit.

IntelliRide LogoIf you need a ride and live in Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Jefferson, Larimer, or Weld County:

Call IntelliRide at 855-489-4999 (toll free) (State Relay 711). Or go to

If you need a ride and live in any other Colorado county:

Contact a local ride provider. You can find local ride providers at

Other services

NEMT also covers personal vehicle mileage reimbursement, air, train or out-of-state travel. Call IntelliRide at 855-489-4999 (toll free) (State Relay 711) or go to

Feedback about an NEMT experience

An NEMT driver should:

  • Only take you to the appointment and then home;
  • Always take the most direct route to the appointment and back home;
  • Never offer you money or other incentives.

If a driver does something they should not, please contact either Health First Colorado or the Attorney General’s office: 

  • To contact Health First Colorado, choose one of these options:
  • To contact the Attorney General’s Office, email or call 720-508-6696.

Your name and personal information will be kept confidential when reporting suspected provider fraud.

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