Getting to your appointment:
Non-Emergent Medical Transportation (NEMT)

If you don’t have a way to get to and from your covered health care services and appointments, you may be able to get a free ride. This service, called Non-Emergent Medical Transportation (NEMT), is not for emergencies. If you are having an emergency, call 911.

Schedule a ride

Set up a ride at least 2 days before your appointment. Be ready to give:

  • Your name
  • Your Health First Colorado ID number
  • Other personal information, such as birth date
  • The date and time you need a ride
  • The address of your pick-up location
  • The name, address, and phone number of the health care provider you will see

You may bring a family member or caretaker to your appointment. When you call for a ride, let them know if you want to bring a family member or caretaker with you.

If you are having COVID-19 symptoms, call your health care provider and let them know before you get a ride to your health care provider’s office. Your health care provider may need to talk to you about your symptoms before your visit.

IntelliRide LogoMost Health First Colorado members can get a ride using IntelliRide. If you live in Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Jefferson, Larimer, or Weld County:

Call IntelliRide at 1-855-489-4999 (toll free) (State Relay 711) or go to Gointelliride.com/Colorado to get a ride, including air, train, or out-of-state travel. Or, request mileage reimbursement if you use a personal vehicle.

If you live in any other Colorado county:

Contact a local NEMT provider in your community. Go to hcpf.colorado.gov/nemtlist to find a local NEMT provider.

If you need personal vehicle mileage reimbursement, air, train or out-of-state travel, call IntelliRide at 1-855-489-4999 (toll free) (State Relay 711) or go to Gointelliride.com/Colorado.