ARG has 60 days to make a decision. This timeline is dependent on many factors such as when ARG receives your medical records. ARG will contact the medical providers you listed on the application. Please remind your medical providers to send at least the last two years of your medical records to ARG. ARG cannot begin processing your application without the following:
- A complete application that includes a hand signature and date.
- Your medical records and all necessary hand signed and dated releases, such as Medical Power of Attorney, or guardianship papers, if applicable.
If ARG cannot fully process your application, they will contact your county or Medical Assistance/Eligibility Partner site to explain what they need to complete processing for the determination.
You can contact your county or Medical Assistance/Eligibility partner site ARG for a status update.
You can also contact ARG at 1-877-265-1864 or send them an email at argcoloradostatusinquiry@equusworks.com.
Contact ARG by phone if you have questions about sending personal information to them safely so your information will be protected from online security threats. Please do not send personal information to this email address, such as social security numbers or personal health information without first asking ARG how to do so without risk of security threats.