Why is my doctor sending me a medical bill if I have Health First Colorado?

If you have received a medical bill from your doctor or a collection agency, and you have confirmed that you were active on Health First Colorado (Colorado’s Medicaid program) on the date of service, first check if the date of service is within 120 days. If it is, please contact your provider and ask them to bill the medical assistance program. If they are having trouble billing, ask them to contact Provider Services at 1-844-235-2387.

If the date of service on the bill is greater than 120 days, please get in touch with the Member Contact Center for further assistance.

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