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Feeling sick? The Nurse Advice Line provides Health First Colorado members free medical information and advice, in both English and Spanish, 24 hours a day, every day of the year. Call 800-283-3221 to:Frequently Asked Questions
Nurse Advice Line
No. Call your health care provider’s office for an appointment or to refill your medications.
Yes. The nurses know about hospitals all over Colorado, as well as other resources you might need. They can answer your questions or help direct you to a hospital in your area.
Should I call the Nurse Advice Line if I need help deciding if I have an urgent medical situation?
Yes. They can help decide if you should be seen right away. However, if you know you are experiencing a medical emergency, call 911.
Yes. The line is staffed by nurses who can answer your health questions.
You can call 7 days a week, 24 hours a day, 365 days a year. The call is always free!
Yes. You will be asked for a telephone number where you can be reached in the event that the call is disconnected. The nurses will also ask for your zip code, which will help nurses identify your area and available resources. If you have your Health First Colorado ID number with you, please provide it to the nurse when you call.
Any Health First Colorado member can call the Nurse Advice Line for help.
Yes. When you call the Nurse Advice Line you will always reach a live person who is ready to answer your medical questions. Calls are answered in the order they are received. You will never be asked to leave a voicemail.